FAQ
Questions? We’re here to help.
HOW DO I APPLY FOR AN APARTMENT?
You can easily complete the entire leasing process online. Fill out and submit your application. You can even complete the lease for your new apartment online! We are also available on site if you wish to visit us to apply in person.
HOW DO I CONTACT THE PARK EAST OFFICE?
Please call our office at (417) 895-8015 or email us at leasing@liveatparkeast.com. You can also stop by the office anytime during office hours for assistance.
WHERE IS PARK EAST LOCATED?
Please call our office at (417) 895-8015 or email us at leasing@liveatparkeast.com. You can also stop by the office anytime during office hours for assistance.
WHEN IS THE LEASING OFFICE OPEN?
Monday – Friday: 9 a.m.-6 p.m.
Saturday: 10 a.m.-4 p.m.
Sunday: Closed
IS ON-SITE PARKING AVAILABLE?
Yes! On-site parking is available at all of our four communities. Residents are provided with a parking pass when they purchase one of our surface or garage parking spots that range from $25-$50 per month.
WHAT FLOOR PLANS DO YOU OFFER?
Park East offers studio, one-, two-, three-, and four-bedroom floor plans, so you can find the fit that’s right for you!
WHAT IS INCLUDED IN MY RENT?
Our pricing includes high-speed internet. There is no electricity allowance/cap. We prefer to allow our residents to only pay for the electricity they actually use.
DO YOU HAVE AN ON-SITE LAUNDRY FACILITY?
No, every floor plan includes a washer and dryer.
DO YOU HAVE A MAINTENANCE STAFF?
Yes, we have maintenance available during office hours as well as 24-hour emergency maintenance service.
DO I HAVE TO BE A STUDENT TO LIVE HERE?
No, you do not.
HOW DO I PAY RENT?
You’re welcome to pay at the leasing office during business hours by check or money order, or you can pay online through our resident portal app!
WHEN IS RENT DUE?
Rent is due on the 1st of each month with a grace period until the 3rd day of the month. Rent is considered late beginning on the 4th of each month.
I’M AN INTERNATIONAL STUDENT — WHAT DO I NEED TO SIGN MY LEASE?
You will need your passport and I-20 form. Please call our office if you have any additional questions.